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Create a ticket or check progress with your email and ticket number. Sign in only when you need your full conversation history. Staff tools are not shown on this public page.

Create a Support TicketChoose a help topic and describe the issue. osTicket assigns a unique ticket number.Check Ticket StatusLook up a ticket with the email address and ticket number on file.

How a request moves

  1. Step 1

    Describe the issue

    Pick the help topic that fits. The topic routes the request to the right team.

  2. Step 2

    osTicket records it

    You get a ticket number only after osTicket accepts the request.

  3. Step 3

    Follow the conversation

    Sign in to read staff replies and continue on the same ticket.

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